How Personalized Are the Workouts?
The first week of workouts are based on the answers you provide on your registration form. After the first week, we will begin to fine tune the workouts, based on your specific needs/wants through email (Weekly Workouts) or phone calls/Skype (Virtual Coaching).
What do I do if I have questions about the workouts?
Feel free to email Eric as often as you like at email@example.com, should you have questions.
I ordered Virtual Coaching...how often do we talk by phone or Skype?
In general, we'll set up a weekly phone or Skype type call once each week. When you register, Eric will send you a link to his personal calendar so you can schedule a call at a time that fits your schedule. Calls each week will be scheduled by the swimmer.
How long does it take to start seeing results from this training?
As most any coach will tell you, how quickly results show up depends on how quickly the athlete buys into the training AND how much time it takes you personally to change your habits. Eric has noticed over the years that his shift in swim training can have the athlete seeing results from day one in training and after a few months of building new habits, those same changes show up in meets.
What is your refund policy?
Your first week of workouts is absolutely FREE. After the first week, should you want to cancel, you can by emailing us at firstname.lastname@example.org. Like any subscription style service, when you cancel, your membership will conclude at the end of your payment cycle. At that time you will stop being charged and stop receiving workouts. There are no refunds due to the nature of our service.
If I go on vacation or take a break can I put my membership on hold?
It depends on the length of your break. In most cases yes, but recovery is part of training and should be included as such. If you're taking a week or less break, then generally nothing changes. If you're taking two (2) weeks to a month off, then yes, we can pro-rate or suspend your payments during your time away.
Do you include Weights & Dryland?
We can if you'd like it, yes. And it will come to you at no extra charge. In fact, one of the things that makes our workouts different, is our dryland workouts are incorporated into your swimming workouts up to 2-days per week.
Will I need any equipment for the workouts?
Yes. The following items will be used on a weekly basis in your training:
Do you use paddles/pulling equipment in your workouts?
The short answer is NO. This equipment, combined with poor technique and arm focused swimming, are the fastest way to cause shoulder problems.